Privacy Policy

Below is described how we collect, use and protect information.

How we collect information

The information we hold comes from the way you engage with us such as online through our website, via email, the post, events, sales meeting, over the phone or through the contracts between us. We also collect information during the course of our business relationship.

We may also collect details of visits to our website including traffic data, location data, weblogs and other communications data and the resources that you access.

The type of information we hold

The information we hold includes name, business address, business phone numbers and email addresses, and details of our transaction and interactions.

How we use information

We lawfully process personal information in the following ways:

  • To fulfil the contracts between us including delivering the contracted services, raising invoices and making payments.
  • For the legitimate interest of providing you with information you have requested and to record the history or our interaction with you.

Who we share information with

We do not share personal information with third parties without consent unless the law requires us to. We do need to pass on some of this personal data to our business and IT service providers. Our suppliers are bound by UK privacy law and the terms of the contracts we have with them.

Storing information

Personal information is stored on systems owned or operated by us or those of our specific suppliers, inside the European Economic Area (EEA) or the US.

Retention

We retain personal information in accordance with legal and regulatory requirements. In the case of project or contract related information, we must retain information for 7 years after the end of the contract.

How you can access your information

You have the right to request access to the information we hold about you and we are happy to support such a request. To request your personal information, please contact the Data Protection Officer at dpo@streamscript.com

You have the right to:

  • have inaccurate personal data rectified,
  • request your information to be deleted or destroyed,
  • object to processing of personal data likely to cause damage or distress.

Use of cookies

We use cookies and similar technologies on our website. Cookies are small pieces of text stored in your web browser. Cookies are needed to register and post comments. We do not use cookies to send marketing information. Please see our cookie policy for more details.

How will we tell you about privacy notice changes

Any changes we make to our privacy notice will be put on our website. Please check for updates from time to time so you are always fully aware of what information is collected and how it is used.

How to contact us

If you have any questions or concerns about our use of your personal information, please contact us at dpo@streamscript.com